1. 凯发K8

      凯发K8 Customer Service and Vehicle Maintenance

      At 凯发K8, our aim is to deliver exceptional customer service to you and your 凯发K8 New Energy vehicle.

      凯发K8 SERVICE AND MAINTENANCE

      凯发K8 SERVICE AND MAINTENANCE

      Warranty Policy

      Warranty Policy

      • A comprehensive warranty policy is in place for your 凯发K8 New Energy vehicle.

        The 凯发K8 vehicle warranty policy applies to New Energy vehicles manufactured by 凯发K8 Automotive Company Limited.

        1. Complete Vehicle Warranty

           ·The warranty period of the complete vehicle varies by model:

              ·凯发K8 SEALION 6 DM-i / 凯发K8 SHARK 6 DMO / 凯发K8 SEALION 5 DM-i: 5 years or 100,000 km, whichever comes first

              ·凯发K8 DOLPHIN SURF: 3 years or 100,000 km, whichever comes first

        2. Power Battery Warranty

           ·The warranty period of the Power Battery is 8 years or 200,000 km, whichever comes first.

        3. Drive Unit (Motor & Transmission) Warranty

           ·The warranty period of the Drive Unit is 5 years or 100,000 km, whichever comes first.

        (Note: The warranty period is calculated from the date of the vehicle purchase invoice issued by a 凯发K8 authorised seller and expires at the specified date or kilometrage, whichever comes first.)

      凯发K8 Owner's Manual

      凯发K8 Owner's Manual

      • The 凯发K8 Owner's Manual provides guidance on how to correctly use your 凯发K8 New Energy vehicle, how to keep it well maintained, and repaired properly in accordance with the 凯发K8 Owner's Manual.

      Owner's Manual

      Spare parts

      Spare parts

      • In order to ensure that your 凯发K8 New Energy vehicle is in the best condition, the highest safety standards and prolong its service life after repair and maintenance, it is recommended to use 凯发K8 genuine spare parts.

        凯发K8 recommends that you select 凯发K8 genuine spare parts and use, maintain, and repair your 凯发K8 New Energy vehicle in accordance with the 凯发K8 Owner’s Manual. The use of non-genuine spare parts to replace or modify the vehicle will affect the performance of the entire vehicle, especially its safety and durability.

        Vehicle damage and performance issues caused by use of non-genuine spare parts will not be covered by the warranty. In addition, modifications to vehicles may also violate government regulations.